Product · Digital Practice From first contact
to documentation.
Digital Practice combines a custom website with digital practice management – from online booking through patient records, medical history and consent forms to treatment documentation. Tailored to the workflows of your practice team.
Protecting sensitive patient data shapes architecture and implementation from the start. Role-based access rights and compliance with the requirements of the GDPR and the BDSG are essential foundations.
Customer reference
Tulip Ästhetik
The private practice for aesthetic medicine in Rheinbach uses Digital Practice in its daily work. Perferens designed and built the custom website and the digital practice management.
Visit the Tulip Ästhetik website (opens in a new tab)Who it is for
More overview in everyday practice.
More room for personal care.
Aesthetic practices
Consultation, medical history, consent forms and treatment documentation in one shared solution – tailored to the requirements of aesthetic treatments and the workflows of your practice.
Private medical practices
Manage appointments and patient data digitally, document treatments in a structured way. For private and self-pay practices that want to keep their daily administration clearly organised.
Practice teams
From reception to medical documentation, your team works in one shared application. Role-based access rights reflect each person's tasks and responsibilities.
Features
The core features for your everyday practice.
Online appointment management
Patients choose their preferred appointment online. Treatment duration as well as room and staff availability are taken into account in scheduling.
Medical history & consent forms
Patients complete medical history forms online before their appointment. Consent forms are recorded and managed digitally in the practice management.
Appointment confirmations & reminders
Automatic confirmations and reminders by e-mail, SMS or WhatsApp – so your patients keep their appointment in view.
Website & treatment catalogue
Present your practice and your range of treatments on a custom website. Services, treatment durations and prices are maintained centrally in the treatment catalogue.
Patient data & documentation
Manage master and contact data centrally, document treatments in a structured way. Relevant information is available to your team in the practice management for their daily work.
Practice overview & access rights
A dashboard is the central entry point to the practice management. Role-based access rights reflect the different tasks of practice management, medical staff and employees.
Data protection & security
Health data deserves special protection.
Patients entrust your practice with sensitive information. Protecting this data shapes the architecture and operation of Digital Practice. The requirements of the GDPR and the German Federal Data Protection Act (BDSG) are part of the technical implementation from the start.
Hosting in Germany
Digital Practice runs on Deutsche Telekom’s T Cloud Public. Patient data and backups are stored in Frankfurt.
Encryption & dedicated certificates
The practice application is accessed over encrypted connections. Stored patient data is encrypted as well. Every practice has its own certificates.
Role-based access rights
Practice management, medical staff and employees receive access rights according to their tasks. The role concept defines which data and functions each of them can access.
Contractually governed data processing
We conclude a data processing agreement with your practice under Art. 28 GDPR. It governs how patient data is processed on your instructions, the safeguards in place and the involvement of further service providers.
How it works
Three steps to your digital practice.
- 01
Understand practice workflows
Together we clarify your range of treatments, your appointment organisation and the tasks within your team. From this we derive how the website and the practice management should support your workflows.
- 02
Set up and trial the solution
Treatment catalogue, forms, scheduling and access rights are set up for your practice. We align website and practice management with each other and review the solution together using typical practice workflows.
- 03
Launch and technical operation
After the joint approval, use in everyday practice begins. Perferens takes care of the technical operation and keeps the application up to date.
Achieving more together
Let's talk about your project.
Would you like to develop software, modernise existing systems or settle a technical question? Together we discuss your goals and how Perferens can support you.
Frequently asked questions
Questions about Digital Practice
How is Digital Practice provided?
Digital Practice is a standalone solution with a custom website and digital practice management. The system is operated separately and is not embedded in existing websites or other systems.
How long does setup take?
The technical setup usually takes less than a day. We agree on the required content and settings with you beforehand.
What does Digital Practice cost?
Costs depend on your practice’s requirements and the agreed scope of services. On that basis, we prepare an individual quote for you.
Where is the data stored?
Patient data and backups are stored in Germany, in Frankfurt. The operating platform is Deutsche Telekom’s T Cloud Public.
Who takes care of operation and updates?
Perferens handles the technical operation and updates of the application.
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